- Quality improvement meeting held weekly
- Quality improvement/monitoring meeting notes published
- Communication to staff through tool box meetings
- Quality implementation and tracking system
• Quality progress reporting
6.0 Control of Purchased and Services
It is the policy of the company to ensure that all materials and services it purchases or contract confirm to specified requirements. This is achieved by the use of approved suppliers committed to quality and who have demonstrated their ability to supply goods and services to required quality specifications and at specified time.
Purchased goods and services are subject to a planned and documented system of verification and acceptance by 'Source Document" and "Inspection Certificate" review process.
Requisition and Purchase departments shall have established procedures for evaluation and selection of suppliers during 'call for Tender" phase and "Tender Evaluation" phase.
Supplier evaluation procedures involve the following process.
- Technical evaluation
- Commercial evaluation
- QA System evaluation
4. QA System audit
Methods used to accept supplied good and services include:
- Source document inspection.
- Point of receipt inspection
- Supplier's Certificate conformance
- Independence institution's certificate of conformance
7.0 Document and Data Control
Document are prepared, reviewed and approved according to a planned documented system. Documents are identified in a clear and unambiguous way. Distribution of documents is controlled; changes are subject to the same formal review and approval as the original document, changes and revisions are identified in the documents. Out-data documents are withdrawn from use.
Systems are established which ensure control of the preparation, review and approval of all documents which are essential to achieve satisfactory, quality of work. Such document comprises job instructions, procedures, drawings, product specifications, forms technical standards, etc. all such documents and its revision status within the various departments, groups or individuals responsible for used or comments raised during the review shall be documented and field by the personnel responsible for the activity in question.
8.0 Design Control
The Company has established and maintained procedures that ensure that all design are planned, controlled, verified and validated in order to conform that specified equipments are fully met.
9.0 Customer Supplies Product
The company does not usually use customers supplied material, but in the occasions which this occurs, such materials are carefully verified through “source Document” and “Inspection Certification” process, to authenticate their quality.
10.0 Process Control
It is the policy of the company to ensure that the quality of the product and services, if a supply maintained by the processes stipulated in our Quality Plan Manual. This process is achieved by:
- A quality oriented and experienced workforce
- Document work instruct
- Suitable installation facilities
- Inspection and test during installations
- Approved process and equipment
- Defined standard of workmanship
- Controlled maintenance plants and equipment to ensure capability and environment safety.
11.0 Inspection Measurement and Test Equipment
All equipment used for the inspection, measurement or testing of processes and product quality is maintained in a known state of calibration. The equipment used for these activities is of an accuracy, which ensures that the measurement taken is meaningful when related to the tolerance required. Calibration is carried out on systems to enable traceability to be established to national standard or natural physical constraints.
12.0 Corrective and Prevention Action
The quality system provides the means to identify where corrective and prevention action should be taken to eliminate the cause of non conformity to specifications. The company places great emphasis on corrective and preventive action as being the major benefit for both the company and its customers to be gained from effective control quality.
The company conducts formal review of all defects/data to determine the need for corrective and preventive actions and to confirm that the corrective actions taken are effective.
13.0 Handling, Storage and Deliver
It is the policy of the company to ensure that all items are protected through out the handling process in such a way as to ensure that the product quality is maintained. This is achieved by the instruction of personnel in suitable handling methods, the protection and security of valuable storage facilities and appropriate packing of products before delivery.
The scrapping and deposition of items are executed without harm to the local environment by disposal in approved dump sites
14.0 Control of Quality Records
During the work process, the system generates records of all the activities needed to discharge projects and services. These records include the details of inspections and test results, and are retained by the company in case evidence is required of the activities carried out
15.0 Progress Report
Under the direction of the Project Manager/Quality Assurance Manager, the Quality Improvement/Implementation teams comprising department heads and other staff shall provide weekly progress reports indicating compliance level of quality regarding goods and services. Non-compliance is noted and rectified according to stipulated guidelines.
16.0 Training
The company is dedicated to the training of its personnel in both production skill and control system. It considers the control of quality by the staff to be most effective way of controlling the quality of the services it provides. It believes that this requires a positive training programme, which builds on existing selection of employees for specific works.
Personnel training processes shall be re-emphasized on work site through "tool box" meetings held briefly every morning on departmental basis where quality policy and processes will be addressed.
17.0 Servicing
Service of the company products is an integral part of the company’s operations, planned and controlled in a manner, which ensures the customer’s requirements are totally met.
18.0 Audits
Identify, evaluate and identify deviation from process and policy. This shall be carried out on a daily basis.
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